Refund Policy

All The Silver Lining items are handmade exclusively by Sterling and made to order. Due to the custom and one of a kind nature of our products:

• All items are non-refundable once an order is placed, including for change of mind or personal preference.

• Customizations or special requests cannot be changed after 1 business day from the order being placed.

• Orders sent to an incorrect or incomplete address provided by the customer cannot be refunded or replaced.

• Minor variations in size, color, or appearance are part of the handmade process and are not considered defects.

• If an item is incorrect, damaged, or missing upon arrival, please contact contact thesilverlining.sag@gmail.com within 7 days of delivery, and we will work with you to correct the issue. Claims submitted after this period may not be honored.

• While every item is carefully packaged, The Silver Lining is not responsible for damage caused by the shipping carrier. 

Thank you for understanding each piece is made with love, thought, and intention by Sterling, crafted to be a unique treasure in your collection.